Need Help?

I found the product I was lo I found the product I was looking for, what should I do to buy it?


If you found the product you are interested in, you have just to click on "Add to cart". This action is not binding, and it doesn't define the order. After that, a new window is opened, and if you want to add more products to the cart, just click on "Continue shopping" to choose other items to your order, or to finish it click on "CHECKOUT". In this way,you access to the summary page of your cart,and on the right of the display of your computer, or just below the description of the product tou add, you find a frame where you can write a code promo, if you have it. 

Now, just click on proceed to checkout and insert your personal information, such as name, surname etc...in fact you have to create a personal account where we ask to write you email adress where we can notice you about your order and shipping, and you personal password that we can't now, of course. In the lower part of the screen, there is a frame dedicated to freelancer or to people who have a VAT number.
Once you add you personal data, in an another window you can insert you fiscal code (as a private citizen) or VAT number (for company or freelancer).
If the shipping address is different to the one of the billing address, click on  Billing address differs from shipping address, and add the new data. Then, select the shipping methos you prefer. Here, have a look at the different methods delivery conditions click here

The last step is the payment, here you find the page dedicated to the payment methods click here. Once selected the one you prefer, you will access to the confirmation page.

These are the options:
Bank tranfer , you access to a page with our bank details that you will receive also by mail (the one of your account), then click on ORDER WITH AN OBLIGATION TO PAY. From there, we received you request, but your order is not confirmed, it will be confirmed only when we receive the payment, that has to be settled within 5 working days, otherwise, we have to cancel the order.

Paypal: 
with this method, you can pay by your Paypal account or by your credit/debit card. Please, wait until the portal will bring you on our website automatically, otherwise we can loose the traceability of the order, and did not receive it correctly.

For any further information, contact us at by phone at +3905771794408 or by mail at customerservice@kasa-store.