How is my order handled? What are the steps?

This process works in this way

• You add the product(s) to the cart
• You creates the account
• When it's done, we send a WELCOME MAIL with your registration details 
• You finish the order with the payment
• If you select the payment by BANK TRANSFER we send you an email AWAITING PAYMENT BY BANK TRANFER and at the moment we receive the payment, we send you a "payment accepted" mail
• If you choose PAYPAL, the payment is immediate, so we  only send the PAYMENT ACCEPTED mail
• When we receive your payment, we start to prepare your order and in 1 or 2 working days from the previous mail written above, we send you an "IN PRODUCTION" mail, to tell tou we are preparing the order.
• When the goods are ready to be picked up, we send you a Delivery mail where we indicate which transport company deliver and the tracking number or the tracking link to follow.
• The invoice can be dowloaded directly on your account on our website in the section Order history and details