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How can I see the shipment date?


The approximate date of commencement of shipment, i.e. when the goods are picked up at our warehouses by the courier and not when they are delivered, can be viewed in your account in the ORDER HISTORY section. The same will be visible as soon as the order is placed, but the order will be put into production upon receipt of the PREPARATION IN PROGRESS e-mail, in fact, in your account right next to this orange writing you can find written in light blue "Estimated date of shipment. Click here". This is calculated on the average production time of the article and is subject to change, not on the portal, but it can be anticipated as well as slightly delayed. In the first case the customer will only receive the current delivery email, in the second case the customer is then warned by our logistics of the potential delay that the order may be subject to. In the case of an order by bank transfer, the approximate date of shipment will be shown on your account, but this will be recounted upon receipt of payment, let us give an example:

ORDER placed on 10/01, the time shown in the account is counted from 10/01 until the end of the production days.

RECEIPT OF PAYMENT on 13/01, the account will automatically count production time from 13/01